Privacy Policy
Last updated: 25 May 2026
1. Who We Are
SoundSolutions Worldwide is operated by Attune Offitech, New Delhi, India. We operate the website soundsolutionsworldwide.com and its country subdomains (uk.soundsolutionsworldwide.com, us.soundsolutionsworldwide.com, etc.).
Contact: info@soundsolutionsworldwide.com
2. Information We Collect
When you visit our website, we automatically collect:
- IP address and approximate location (country, city)
- Browser type and device information
- Pages visited and time spent
- Referring website (how you found us)
- Search queries made on our site
When you contact us, we collect:
- Name and email address (from contact form)
- WhatsApp number (if you message us)
- Message content
We do NOT collect payment information — all payments are processed securely by eBay.
3. How We Use Your Information
- To respond to your enquiries and provide customer support
- To improve our website and product listings
- To show you relevant advertisements (via Facebook Pixel and Google Analytics)
- To analyse website traffic and user behaviour
- To prevent fraud and ensure security
4. Cookies & Tracking
We use the following tracking technologies:
- Google Analytics (GA4) — website traffic analysis
- Google Tag Manager — manages tracking scripts
- Meta Pixel — Facebook/Instagram advertising
- Session cookies — to remember your preferences
You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
5. Data Sharing
We do not sell your personal data. We share data only with:
- eBay — for order processing (when you click Buy on eBay)
- Google — for analytics and advertising
- Meta (Facebook) — for advertising
- Shipping carriers (DHL, FedEx) — for order fulfilment
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, contact us at info@soundsolutionsworldwide.com
7. Data Retention
We retain website analytics data for up to 26 months. Contact form submissions are kept for up to 2 years. You can request deletion at any time.